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BATH FITTER · CUSTOMER STORIES
Before you let anyone into your bathroom, read what happened when other homeowners chose us. Browse selected reviews, including four-star feedback, and follow the source links for more.
Browse by local team and service. Original wording. Linked sources.
Google totals from saved profile summaries dated 2026-09-17. Combined rating is weighted by review count and approximate because profile ratings are rounded.
CUSTOMER REVIEWS
A selected collection, not every review we have received. Each card links to its source. Filter by local team or bathroom service.
8 matching customer stories · page 1
I've been a customer since 2011 and some things have changed in the lifetime warranty such as they don't do toilets anymore, but mine was and they still take care of it if anything goes wrong. I give Bathfitter ⭐️⭐️⭐️⭐️⭐️. I just had one shower head changed and the other up graded. 👍🏽👌🏽
Theretha Lofties
Amazing work. They came in and told us exactly step by step the whole process. Very friendly salesman (former military) polite and punctual. Installation was seamless. They came in removed the old shower and had the new one installed in 2 days. I used the HISA grant from the VA to update my shower to accommodate my disabilities. The retail value was over $14,000 worth of work. They accepted the VA grant if $6,800 and wrote the rest off as a donation. They take great care of us Vets. I 100% recommend using them.
Toy Williams
Everyone was very professional. Great customer service. Installers were great to work with. Overall we had a great experience and so far we love our bathtub and shower.
Marty Williams
I was very pleased with the work that bath fitter did they wear very professional the floor under the tub was rotten out and they replaced the floor and did a magnificent job i would recommend them to everyone.
Tyler Glover
So happy I went with Bath Fitter. Delivered what they promised but more than that is the peace of mind knowing my mom has a safe shower to get in and out. And shout out to the installer Bryan who was traveling 2.5 hours from MS to TN for the work. He did a great job!!!
Edye Joyner
Bryan was very efficient with his work , taking time to make sure everything was as I had requested. Also, he was the cleanest workman I have had in my Condo in eighteen years. Bryan explained any questions I had and how to use my beautiful new shower. Thank you for sending such a kind individual to do this job! Susan Boscaccy
Susan Boscaccy
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